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Date: February 5th 2010

---------- Forwarded message ----------
From: System Alerts <system_alerts@oclc.org>
Date: Fri, Feb 5, 2010 at 7:27 AM
Subject: [OCLC-CAT] OCLC System Alert: Connexion slow response time issue
To: OCLC-CAT@oclc.org


OCLC System Alert
 
Posted: 02/05/2010 11:27:20 AM ET
 
Connexion slow response time issue
 
Alert Status: Condition reported
 
Affected Services:
CatExpress
Contract Cataloging
Connexion
WorldCat
WorldCat Selection service
Z39.50 Cataloging
 
Description:
Connexion services are experiencing slow response times, resulting in failed transactions.
OCLC support staff are working to correct the issue.
OCLC apologizes for any problems this issue may have caused.
 
Update:
We apologize for the continued problems some users are experiencing related to Connexion services. We a! re working on a resolution to the problems and will install this fix as soon as possible. At this time we expect the installation to occur either later this afternoon or possibly this evening. Again, we apologize for the problems and appreciate your patience while we work to resolve it.

OCLC system alerts are posted to http://www.oclc.org/support/systemalerts/default.asp

system_alerts@oclc.org is a post-only e-mail address. Please direct all system alert inquiries to OCLC Customer Support at 1-800-848-5800 (USA) or +1-614-793-8682.

Standard OCLC Service Hours

OCLC Connexion (including CatExpress, WebDewey), Z39.50 Cataloging, WorldCat Selection, OCLC FirstSearch, WorldCat Resource Sharing, WorldCat Collection Analysis, and OCLC Local Holdings Maintenance are regularly available 24 hours, Monday through Sunday. OCLC oc! casionally conducts maintenance on these systems, which is typically c ompleted on a Sunday from 2 am - 6 am ET. OCLC usually provides advance notice about these maintenance periods.


Thank you,
OCLC Support
OCLC
6565 Kilgour Place, Dublin, OH 43017-3395
http://www.oclc.org/
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